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CANCELLATION POLICY

Cancellation Policy

If you wish to cancel your order, please contact us as soon as possible via email (antheacrochet@gmail.com).

  • For standard orders: Cancellations can be made before the order is dispatched. Once the item has been shipped, the return policy applies.

  • For custom orders: Orders can be cancelled within 24 hours of placing the order. After this period, cancellations will not be accepted as production may have already begun.

Refunds for cancelled orders will be processed within 5 business days of cancellation and will be issued to your original payment method.

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